Merry Christmas & Happy New Year! Please put your Xmas orders in by December 17th as we will not be roasting for a few days over the holidays.
Coffee is roasted on Monday, Tuesday, Wednesday and Thursday inclusive. Orders go out on the next roast day after they are received; this excludes weekends, holidays and Fridays.
Delivery times will depend on where your order is being shipped to, however you will receive a tracking number once your order is shipped.
We make all attempts to look at the cheapest shipping costs. We use Canada Post and courier services.
If you have special events or an occasion where you need your coffee delivered quicker than normal please let us know so we may look at meeting your needs.
Unfortunately not. Prior to launch, we did extensive to research to ensure we remained competitive with our pricing and offerings in the market. While our shipping prices are on par with our competitors, we offer our customers a 340 g/ 12 oz bag of coffee that is a premium Certified Organic and Fair Trade roast and SPP.
All orders are subject to shipping fees of some type.
Any purchase order of wholesale product shipped in Atlantic Canada must exceed $250.00 and will be shipped free of charge.
Any purchase orders of wholesale shipped outside Atlantic Canada exceeding $1500.00 will be shipped free of charge.
Any purchase orders of wholesale shipped outside Atlantic Canada not exceeding $1500.00 will be subject to a shared (discounted) shipping cost.
All orders shipped past Ontario will be dealt with on an individual basis.
All orders deemed “remote” will be dealt with on an individual basis.
We also look at the best possible shipping rates available and if it means shipping by courier is a lesser cost to our customers that is the route we take.
Plus you get to know you're making a difference in the lives of people across Canada.
CAN I PICK UP LOCALLY IN OTTAWA?
At this time we only provide shipping via Canada Post, UPS and Courier and are unable to accommodate local pick-up. However we are growing and our goal would be in the near future to offer local pick-up at a Birch Bark Cafe.
We can ship orders within North America and Internationally!
The answer is yes! We've had lots of interest from retail stores who want to support our cause and as we grow so does our list of where you can purchase Birch Bark Coffee. Follow us on social media to see the new retail stores selling and serving Birch Bark Coffee.
Please sign up for our newsletter in the footer of the page. If you have a favourite restaurant or store you would like us to be in let them know and let us know so we may connect with them.
Absolutely! Please get in touch using our contact form for more information about our wholesale options. You can also download our wholesale form for store pricing.
Online Shopify Store:
From every purchase of a 12 oz bag, we will put $2.00 towards the purchase of a Belkraft water purification unit.
50 bags purchased = 1 home that can have access to clean drinking water.
From every purchase of a 12 oz bag, we will put $1.00 towards the purchase of a Belkraft water purification unit.
100 bags purchased = 1 home that can have access to clean drinking water.